Welcome to Grosvenor Road Surgery
PRACTICE INFORMATION - RE CORONAVIRUS
CHANGES TO APPOINTMENTS
We would like to take this opportunity to thank those who have very kindly donated face masks and visors to the surgery. We are overwhelmed with such generosity and kindness. These masks will keep our practice staff and our patients safe. Thank you.
Due to the coronavirus pandemic we have suspended our “walk-in” surgery, and we will no longer be allowing online booking for appointments and are not offering routine appointments with a GP. This is to reduce chance of transmission of Coronavirus (also known as COVID 19) to other patients and staff. If you feel you need to see or speak to a doctor please phone the surgery on the usual number. Our experienced reception staff will take your details and a member of our practice team will phone you back. You will be allocated an appointment if this is deemed necessary. If given an appointment you will be given a face mask on arrival and asked to sanitise your hands. The doctor or nurse treating you will be wearing PPE(apron, face mask and gloves). Our childhood vaccination clinic and antenatal clinics are running as usual.
We apologise for the inconvenience. We will have extra staff to answer phone calls to try and make this transition as smooth as possible and to reduce the disruption for patients.
We will update the website on a regular basis.
We realise this is a worrying and rapidly changing situation and we would appreciate your co-operation.
Do not come to the surgery if you have any symptoms of Coronavirus or have been asked to self isolate as this puts other patients and our staff at risk.
21/5/20- Patient Survey
We have had to change how we deliver care to our patients due to the coronavirus pandemic. We would be grateful if you would complete the survey below to get your feedback on how we have delivered care to date and how we can shape care for the future.
Patient Survey- Practice Services during Covid pandemic
18/5/20-- There has been a change to the guidance on Covid 19 symptoms to include change in sense of smell
What are the symptoms of COVID 19?
19/5/20-- Covid 19 testing
Everyone over five years of age in Northern Ireland with symptoms of coronavirus is now eligible for testing.
You can now get tested if you have:
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature); OR
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual); OR
a loss of or change in sense of smell or taste.
When to get tested
You should get tested in the first 3 days of coronavirus symptoms appearing, although testing is considered effective up until day 5.
No testing should be undertaken after day 5, unless it’s for a specific reason which will be agreed on a case by case basis by local microbiologists.
For further information on testing please click the link below:
COVID 19 Centres (1/4/20)
Belfast COVID 19 centre will be in Beech Hall and opened on Tuesday 31st March 2020. Please note this centre does not test patients for Coronavirus and can only be accessed via a referral by a GP(it is not a 'walk in' service). For further information see the Frequently Asked Questions section and watch the video below.
Covid Centres - information on attending from HSC Board on Vimeo.
For the most up to date information, self isolation and what to do if you think you have contracted coronavirus click on the link below:
We now have a Frequently Asked Questions section where you can find up to date information on how we are managing coronavirus here at the surgery
We are an accredited GP Training Practice with six GP Partners. We aim to deliver safe, effective and efficient healthcare to our patients. We have a commitment to continuously improving the quality of the healthcare we provide. Our practice manager Ms Brenda Taggart welcomes your feedback on all aspects of our service. Thank you
Pregabalin Reduction Programme
We are currently reviewing all our patients taking Pregabalin for pain. If you are taking Pregabalin you will receive a letter inviting you in for review. Please see the Pregabalin section for more details.
Do you find it difficult to get through on the phone for an appointment or repeat prescription?
Why not register for Patient Services. This will allow you to book an appointment and order repeat prescriptions from the comfort of your own home or on the go! Simply follow the link.....Online Services
Due to coronavirus we have suspended our online appointments system. You can still use the online service to order prescriptions.
Practice Based Physiotherapist
We would like to welcome Caitriona Connolly and James Smale to our team. Caitriona and James are experienced physiotherapists who will offer practice based physiotherapy assessments from Monday the 1st July 2019. If you suffer from muscle or joint pains Caitriona or James are the members of our team you should see! Ask a member of our reception staff to book you an appointment or alternatively you can book an appointment online . For further information please visit our Physiotherapy page.
Practice Based Pharmacist
We now have three very experienced Practice Based Pharmacists. Our pharmacists play a vital role in our team. If you have any queries regarding your medication or would like your medication aligned please ask to speak to our pharmacist. For more information on the range of services they provide visit our pharmacy information page.
Grosvenor Road Surgery Walking Club
We understand the many physical and psychological health benefits of walking so we are starting a new walking club. We meet weekly on a Friday at 12.45pm in the main reception of the surgery. Come walk with us!
(Site updated 21/05/2020)