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Welcome to Grosvenor Road Surgery 

Coronavirus vaccine

Patients who are eligible for the Covid vaccination booster will be sent an appointment.  Vaccination Clinics will be held in Clonard Hall which is situated in the grounds of Clonard Monastery.

The practice or community pharmacist will continue to vaccinate patients aged 40 years and over who have not received their first covid vaccine.  

 Face covering Patient Policy

 

It is a legal requirement that face coverings are mandatory in public buildings or where it is difficult to maintain social distancing; this includes all Healthcare settings.

The Reception Team have been asked to ensure that all patients attending the surgery wear a face covering at all times when inside the surgery building. This same obligation applies to staff that you may come into contact with when you move through the building.

The surgery has an obligation to all staff and patients to provide a safe environment to visit or to work in.

 Only a small number of exemptions apply to this requirement, which is:

 

  • Children under the age of 13
  • Patients with a severe and chronic respiratory illness
  • Patients who have an enduring mental illness that means distress would be caused if asked to wear a face mask

As the Clinical Team are working in very close proximity to patients we will not provide face to face access to patients who refuse to wear a face covering; unless you meet one of the limited exemptions above.

If you are exempt, please advise a Receptionist / Dr at the time of booking your appointment as alternative arrangements will be made for your appointment.

 

If you have forgotten to bring your face covering with you, please let a Receptionist know and we will provide you with a disposal face mask.

 

Plastic face shields do not provide adequate protection and do not replace the need to wear a face covering.

 

Please see below leaflets with useful information regarding the COVID-19 vaccination:

What to expect after your COVID-19 vaccination

COVID-19 vaccination- a guide for adults

 

Do not come to the surgery if you have any symptoms of Coronavirus or have been asked to self isolate as this

You can now request a covid 19 test if you have symptoms by phoning 119, or book a test on line

 https://covid-19.hscni.net/testing/

For the most up to date information, self isolation and what to do if you think you have contracted coronavirus click on the link below:

Coronavirus Advice

Stay at home advice for people with suspected or confirmed coronavirus

We now have a Frequently Asked Questions section where you can find up to date information on how we are managing coronavirus here at the surgery

 

GP Appointments

All appointments are now by telephone or video in the first instance.  If after consultation you need a face to face appointment at the surgery this will be arranged with you.

When you contact the surgery you will be asked the reason for the appointment and your request will be forwarded to the most appropriate member of our team.  This may be a pharmacist, nurse, physiotherapist, mental health practitioner, doctor or a member of our medical reception team.

To arrange a telephone or video appointment phone on the usual number (02890320777) between 0830- 1100.  In the afternoon we may only have capacity to deal with emergencies call due to the extreme demands on the service.

If you have a face to face appointment our team will be wearing PPE (apron, gloves, mask and at times a visor).  We ask that you wear a face covering or mask if you have an appointment at the surgery.

Nurses Appointments

Our Treatment Room is running as normal but at markedly reduced capacity due to time taken to put on and take off PPE, cleaning down of rooms and the need for social distancing.

This may mean there will be a wait for routine bloods.

Clinics

Our smear clinics have been running as usual over the past few months.  We have also been running Diabetic clinics and arranging Diabetic bloods via our treatment room.  Asthma and COPD reviews have been remotely via telephone or if needed here at the Surgery.  Our baby clinics for vaccinations have been running as usual as has our antenatal clinic.

Grosvenor Road Surgery

We are an accredited GP Training Practice with six GP Partners.  We aim to deliver safe, effective and efficient healthcare to our patients.  We have a commitment to continuously improving the quality of the healthcare we provide.  Our practice manager Ms Brenda Taggart welcomes your feedback on all aspects of our service.  Thank you

 

Pregabalin Reduction Programme

We are currently reviewing all our patients taking Pregabalin for pain.  If you are taking Pregabalin you will receive a letter inviting you in for review.  Please see the Pregabalin  section for more details.


 

 
Online services

 

Do you find it difficult to get through on the phone for a repeat prescription? 

Why not register for Patient Services.  This will allow you to order repeat prescriptions from the comfort of your own home or on the go! Simply follow the link.....Online Services

You can use the online service to order prescriptions using the link below:


Order Prescription online  

   Please note we no longer provide the option of booking an appointment online.

Practice Based Physiotherapist

We would like to welcome Caitriona Connolly and James Smale to our team.  Caitriona and James are experienced physiotherapists who will offer practice based physiotherapy assessments from Monday the 1st July 2019.  If you suffer from muscle or joint pains Caitriona or James are the members of our team you should see!  Ask a member of our reception staff to book you an appointment or alternatively you can book an appointment online .  For further information please visit our Physiotherapy page.

 

Practice Based Pharmacist

We now have three very experienced Practice Based Pharmacists.  Our pharmacists play a vital role in our team.  If you have any queries regarding your medication or would like your medication aligned please ask to speak to our pharmacist.  For more information on the range of services they provide visit our pharmacy information page.

 

 

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(Site updated 09/11/2021)
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