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GP Appointments

Most appointments are now by telephone in the first instance, at times a direct face to face appointment may be booked depending on the nature of the presenting symptom(s).  If after consultation you need a face to face appointment at the surgery this will be arranged with you.

When you contact the surgery you will be asked the reason for the appointment and your request will be forwarded to the most appropriate member of our team.  This may be a pharmacist, nurse, physiotherapist, mental health practitioner, social work practitioner, doctor or a member of our medical reception team.

To arrange an appointment, phone on the usual number (02890320777). Our telephone lines open every week day morning from 8.30am until we have reached a safe capacity of calls.  In the afternoon we may only have capacity to deal with emergencies call due to the extreme demands on the service.

Childhood Vaccinations

We understand it can be difficult to contact us by telephone to arrange an appointment for childhood vaccinations.  If you have received a letter stating your child is due/overdue childhood vaccinations (or you think this may be the case), please contact us by email at  In your email, please state the name and age of the child as well as a contact number.  Please only use this email address if you wish to arrange an appointment for the childhood vaccination clinic.


You can now order your contraceptive pill online and for free at  Simply fill in your request online and you will receive 6 months of your contraceptive pill in the post.  SH24 also offers free sexual health advice and testing.


COVID-19 cases are on the rise, certain groups of people fall into the high risk category and may be eligible for testing and COVID-19 treatment.  For further information, please see NI Direct COVID-19 Treatments

Nurses Appointments

To arrange an appointment, phone the usual number (02890320777).  Please note you may find it easier to get through on the phone after 3pm.

Grosvenor Road Surgery

We are an accredited GP Training Practice with ten GPs.  We aim to deliver safe, effective and efficient healthcare to our patients.  We have a commitment to continuously improving the quality of the healthcare we provide.  Our practice manager Ms Brenda Taggart welcomes your feedback on all aspects of our service.  Thank you


Pregabalin Reduction Programme

We are currently reviewing all our patients taking Pregabalin for pain.  If you are taking Pregabalin you will receive a letter inviting you in for review.  Please see the Pregabalin  section for more details.


Online services


Do you find it difficult to get through on the phone for a repeat prescription? 

Why not register for Patient Services.  This will allow you to order repeat prescriptions from the comfort of your own home or on the go! Simply follow the link.....Online Services

You can use the online service to order prescriptions using the link below:

Order Prescription online  

   Please note we no longer provide the option of booking an appointment online.

Practice Based Physiotherapist

We would like to welcome Caitriona Connolly to our team.  Caitriona is an experienced physiotherapist who will offer practice based physiotherapy assessments from Monday the 1st July 2019.  If you suffer from muscle or joint pains Caitriona is the member of our team you should see!  Ask a member of our reception staff to book you an appointment.  For further information please visit our Physiotherapy page.


Practice Based Pharmacist

We now have three very experienced Practice Based Pharmacists.  Our pharmacists play a vital role in our team.  If you have any queries regarding your medication or would like your medication aligned please ask to speak to our pharmacist.  For more information on the range of services they provide visit our pharmacy information page.

Practice Based Mental Health Practitioners

We would like to welcome Colleen Elliman and Yvonne O' Grady and Nicola Aitcheson to our team.  Our mental health practitioners can support you with your mental health.  Following an assessment they can identify local and statutory services and/or therapeutic interventions that may best meet your identified needs. Please have a look at the following page for further information.  


clinical record   


(Site updated 01/07/2024)
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